Maclin’s Beads customer service can be contacted by email or phone. All messages will be responded to within 24 hours, often much quicker. Sorry, we don’t have a toll free number at this time. With technology today, most customers have a cell phone with free long-distance. If you do not and would like to speak with a live person, email us below with your number and a good time to call (please include a range of times/days) and we will be happy to contact you.