Policies

Privacy
Your privacy is of utmost importance at Maclin’s Beads. The information we collect is used for the purpose of processing your order. The information we need to process your order is name, shipping address, phone, email address, credit card number and expiration, and billing address. If you would like to receive emails with news updates and special offers, we have a subscription section where we ask for your name and email address. We will not share that information with anyone for any reason. We do not share your credit card information with third parties except for processing payments for items you’ve ordered and as required by law.

We do not sell, trade, or rent your personal information.

Free Shipping
Free shipping is provided on U.S. Post Office orders of $25 or more, exclusive of  discounts and coupons.

Returns, Refunds & Exchanges
Please contact us within 30 days of purchase to arrange return of any item. You may exchange or return most items for the full refund of the purchase price. Please contact us at returns@maclinsbeads for an RA# before returning any items. Items returned without contacting us first may not be approved for refund. We recommend you use a small box or padded envelope to return your items.  Insurance is recommended but not required.  We are not responsible for items lost in transit.

Items we do NOT accept returns for are listed below

  • Special Orders
  • Items purchased on Clearance or Close Out.
  • Cut chain, leather, or other stringing material
  • Strands that are broken or other prepackaged items that have the seal broken.
  • Items not in sale-able condition.

Returned items MUST be in their original sale-able condition, in original packaging and free from defect. We will return First Class shipping only if the item is defective or we shipped the wrong item. For all other returns, please affix sufficient postage. Any return postage or shipping paid by Maclin’s Beads will be deducted from the refund.

Wholesale Orders
We are not a wholesale company.  We provide quality products at competitive prices for the average customer.  If you purchase in quantity we do provide standard discounts.

Use code FIVE for 5% off orders of $50 or more
Use code TEN for 10% off orders of $100 or more
Use code TWENTY for 20% off orders of $200 or more

Be sure to sign up for our newsletter for exclusive offers and early sales notices.

Sales Tax
Maclin’s Beads is based in Littleton, Colorado.  We collect a 5% sales tax on all Colorado orders. We do not report to any other state. If your state requires you to report sales and use tax, that is your responsibility. If you are a Colorado resident with a sales and use tax, please email or mail a legible copy of your license.  Email at service@maclinsbeads.com. We do not have a fax number.

Maclin’s Beads
PO Box 631571
Littleton, CO 80163-1571